"THOROUGHLY ENJOYED THE SESSIONS"
“Thoroughly enjoyed the sessions. The information reflected on my skills that I need to sharpen, this is a good way to assist me as I do not have a mentor, coach or other training for myself.”
REBECCA JOHNSTON
Contact Centre Manager, Auswide Bank
Dealing with Customer Complaints and Anger (Part 1)
Identify which stage of anger your customer is at and respond strategically
© 2018 SalesITV Pty Ltd | Privacy Policy | Terms of Use
Dealing with Customer Complaints and Anger (Part 2)
Implement proven tactics to manage your angry customer professionally
Dealing with Customer Complaints and Anger (Part 3)
Handle difficult situations with proven techniques to generate positive outcomes
Dealing with Customer Complaints and Anger (Part 4)
Manage the tough bargaining conversations confidently to speed up resolutions
Customer Service Confidence (Part 1)
Interact with customer with a positive and engaging outlook
Customer Service Confidence (Part 2)
Manage your habits to engage customers with confidence
Customer Service Confidence (Part 3)
Handle negative customers with confidence
Happiness on Demand (Part 1)
Avoid getting overwhelmed with strategies to stay upbeat
Over 25 countries, 20 years and $50M in sales later I KNOW the system works.
I can’t guarantee that YOU will work the system.
Only YOU can do that.
The good news?
I’m willing to take a bet on you.
If you buy the program using the guarantee button below I’ll give you a 30 day “no questions asked” money back guarantee!
If you don’t think you’ve got fantastic value from the program or you just don’t get around to watching it you can send my team an email any time within 30 days of purchase and they will refund your money.
No questions asked. Nothing to prove. Just ask for your money back and we will make it happen.
You haven’t read this far down the page because you’ve got it all handled.
And neither did I.
I had to figure out so many things the hard way and what I want is to make it easier for you to earn great money AND have a great life in sales.
Remember – this isn’t just about earning more cash. That’s important but what’s more important is enjoying each and every day.
Feeling like you have a plan and you’re in control.
Feeling like you have direction and putting your energy into the right places.
Feeling confident in yourself and your ability to create value AND capture your fair share.
Feeling proud of the integrity you bring to the role and knowing you can succeed without sleazy tactics.
Feeling the power of smashing your budget and not having to answer too anyone.
And going home each night knowing you have the financial power to take care of others and give back.
That’s what I have and that’s what I want for you.
That’s why I’m happy to provide this guarantee because I just want you to get STARTED!
Happiness on Demand (Part 2)
Leverage strategies to re-frame negative events and take ownership of
our emotional responses
Leverage strategies to re-frame negative events and take ownership of our emotional response
35+ Strategies
Receive a recognised certification upon completion of each course
Tried-and-tested strategies that can be applied immediately
130+ Pages
Downloadable workbook packed with notes, tools and real-life case studies
Structured models that outline all strategies and action points
2 Frameworks
Growth Academy Certified
175+ Minutes
Interactive training and coaching from global sales expert Dean Mannix
Comprehensive video modules accessible anytime, anywhere
9 Courses
We want you to be fully satisfied. You can request a full refund – no questions asked!*
Powered by LightSpeed VT, one of the most effective & engaging web-based training systems
Interactive Courses
12-month Access on All Devices
Easy online access through any device including desktop, tablet and mobile devices
30-day Money Back Guarantee
35+ Strategies
Tried-and-tested strategies that can be applied immediately
Downloadable workbook packed with notes, tools and real-life case studies
130+ Pages
2 Frameworks
Structured models that outline all strategies and action points
9 Courses
Comprehensive video modules accessible anytime, anywhere
175+ Minutes
Interactive training and coaching from global sales expert Dean Mannix
Growth Academy Certified
Receive a recognised certification upon completion of each course
"PRACTICAL FRAMEWORKS THAT ARE TRANSFERRABLE TO ANY INDUSTRY"
"Dean's energy and enthusiasm is second to none. Coupled with his practical frameworks that are easily transferable to any industry he makes for a winning sales strategy."
BELINDA DAWES
Sales Manager, Southern Cross Austereo
"EASY TO UNDERSTAND AND IMPLEMENTING THE CHANGES WAS SO EASY"
“Dean opened my eyes to a bunch of little things I was doing that were getting in the way of my sales. They where no brainers, easy to understand and implementing the changes was so easy. The results are immediate and exciting."
JAMES ATKINSON
Manager, Keith Atkinson Electrical