"THOROUGHLY ENJOYED THE SESSIONS"
“Thoroughly enjoyed the sessions. The information reflected on my skills that I need to sharpen, this is a good way to assist me as I do not have a mentor, coach or other training for myself.”
REBECCA JOHNSTON
Contact Centre Manager, Auswide Bank
Understanding Customer Needs in Service Situations
Understand the core customer needs to exceed expectations
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Service Excellence Model
Understand the 5 Es of service excellence
The Service Excellence Model and Your Service Mission
Ensure each and every customer interaction reflects your service mission
Service Excellence and Engagement (Part 1)
Enhance customer comfort and rapport to build trust
Service Excellence and Engagement (Part 2)
Develop a personal and professional connection
Service Excellence Visitors
Increase customer loyalty with every customer visit
Service Excellence and Exploring
Identify and understand customer needs with ease
Excellence in Executing Customer Service Requests
Ensure the customer's expectations have been met
Email Effectiveness and Service Exellence
Adopt 12 proven strategies for email effectiveness
Over 25 countries, 20 years and $50M in sales later I KNOW the system works.
I can’t guarantee that YOU will work the system.
Only YOU can do that.
The good news?
I’m willing to take a bet on you.
If you buy the program using the guarantee button below I’ll give you a 30 day “no questions asked” money back guarantee!
If you don’t think you’ve got fantastic value from the program or you just don’t get around to watching it you can send my team an email any time within 30 days of purchase and they will refund your money.
No questions asked. Nothing to prove. Just ask for your money back and we will make it happen.
You haven’t read this far down the page because you’ve got it all handled.
And neither did I.
I had to figure out so many things the hard way and what I want is to make it easier for you to earn great money AND have a great life in sales.
Remember – this isn’t just about earning more cash. That’s important but what’s more important is enjoying each and every day.
Feeling like you have a plan and you’re in control.
Feeling like you have direction and putting your energy into the right places.
Feeling confident in yourself and your ability to create value AND capture your fair share.
Feeling proud of the integrity you bring to the role and knowing you can succeed without sleazy tactics.
Feeling the power of smashing your budget and not having to answer too anyone.
And going home each night knowing you have the financial power to take care of others and give back.
That’s what I have and that’s what I want for you.
That’s why I’m happy to provide this guarantee because I just want you to get STARTED!
Excellence in Executing Customer Service Interactions
Make last impressions count like first impressions
Email Efficiency and Service Excellence
Adopt 12 proven strategies for email efficiency
Happiness on Demand (Part 1)
Avoid getting overwhelmed with strategies to stay upbeat
Happiness on Demand (Part 2)
Leverage strategies to re-frame negative events and take
ownership of our emotional response
Leverage strategies to re-frame negative events and take ownership of our emotional response
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Interactive Courses
12-month Access on All Devices
Easy online access through any device including desktop, tablet and mobile devices
30-day Money Back Guarantee
We want you to be fully satisfied. You can request a full refund – no questions asked!*
13 Courses
Comprehensive video modules accessible anytime, anywhere
60+ Strategies
Tried-and-tested strategies that can be applied immediately
130+ Pages
Downloadable workbook packed with notes, tools and real-life case studies
180+ Minutes
Interactive training and coaching from global sales expert Dean Mannix
3 Frameworks
Structured models that outline all strategies and action points
Growth Academy Certified
Receive a recognised certification upon completion of each course
60+ Strategies
Tried-and-tested strategies that can be applied immediately
Downloadable workbook packed with notes, tools and real-life case studies
130+ Pages
3 Frameworks
Structured models that outline all strategies and action points
13 Courses
Comprehensive video modules accessible anytime, anywhere
180+ Minutes
Interactive training and coaching from global sales expert Dean Mannix
Growth Academy Certified
Receive a recognised certification upon completion of each course
"EASY TO UNDERSTAND AND IMPLEMENTING THE CHANGES WAS SO EASY"
“Dean opened my eyes to a bunch of little things I was doing that were getting in the way of my sales. They where no brainers, easy to understand and implementing the changes was so easy. The results are immediate and exciting."
JAMES ATKINSON
Manager, Keith Atkinson Electrical
"PRACTICAL FRAMEWORKS THAT ARE TRANSFERRABLE TO ANY INDUSTRY"
"Dean's energy and enthusiasm is second to none. Coupled with his practical frameworks that are easily transferable to any industry he makes for a winning sales strategy."
BELINDA DAWES
Sales Manager, Southern Cross Austereo